When the student is the customer, when job placement and graduation rates determine rankings, when the curriculum matters more than the person teaching it, the quality of teaching goes down. When that happens, polarization and radicalization go up.
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Here's a funny thing -- AI reminded me to read your work when I uploaded my almost-final draft for a final proofread (which is an ideal use of AI) and I asked "by the way who else is making these kinds of arguments in the last decade" and your name was top of the list.
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