I told her to write me a 1-page apology note, read it aloud, and repeat until I was satisfied.
She succeeded in one try, but next time I'm going to impose restrictions on font, size, spacing, and margins.
She succeeded in one try, but next time I'm going to impose restrictions on font, size, spacing, and margins.
Comments
2 spaces after the periods. Keep it old school
"This apology changed me, and in the rest of this post I'll outline everything I learned in B2B SaaS sales 1/40"