Are you avoiding conflict? Are you using techniques like “yes, and” that aims to create a sense of agreement, but you’re not really agreeing? Strategy is conflict. Therefore, you need to learn to be OK with it, I don’t ask you to be comfortable, but at least not avoid it. 1/4 - ThreadSky

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aleixmorgadas.dev • 171 days ago

Are you avoiding conflict? Are you using techniques like “yes, and” that aims to create a sense of agreement, but you’re not really agreeing?

Strategy is conflict.

Therefore, you need to learn to be OK with it, I don’t ask you to be comfortable, but at least not avoid it.

1/4

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aleixmorgadas.dev•171 days ago

Why is it conflict? Because strategy cannot suit everyone, and you need to make compromises.

Conflict needs to be practiced, and you learn by doing. Yet, having some resources can help you navigate them better.

2/4

aleixmorgadas.dev•171 days ago

Here are some books that helped me to navigate better conflict:

👉 Radical Candor by Kim Scott.
👉 Radical Respect by Kim Scott. To understand the nuances of psychological safety. A perspective missing in the first book.

3/4

aleixmorgadas.dev•171 days ago

👉 Non Violent Communication A Language of Life by Marshall B. Rosenberg. Understand how can you communicate your needs better, by acknowledging others needs without attacking.
👉 Crucial Conversations: Tools for Talking When Stakes are High by Kerry Patterson

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aleixmorgadas.dev•171 days ago

👉 The Trusted Advisor by David H. Maister
👉 The Five Dysfunctions of a Team by Patrick Lencioni

Any other recommendation for people to learn to navigate/manage conflict?

5/4 🤪

rafapaez.bsky.social•171 days ago

I used to avoid conflict early my career. As a manager, I now understand conflicts need to be solved and healthy conflicts are crucial for innovation and team success.

You have a great list of books and techniques. I love the "yes, and" instead of "yes, but".

I'd add: Never Split the Difference 📚

rafapaez.bsky.social•171 days ago

In Never Split the Difference by Chris Voss, one of the key lessons I learned is that during negotiations or conflicts, people often appear to be pursuing completely different positions, but in reality, they share a common desire: to find a solution that works for them.

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