Me smashing zero on my phone and screaming "CUSTOMER REPRESENTATIVE" because the Citibank automated system is trolling me.
"Why are you calling?"
"To reactivate my account."
"Tell me more."
"My account is inactive. I need it reactivated."
"Please describe your problem."
i swear to fucking god
"Why are you calling?"
"To reactivate my account."
"Tell me more."
"My account is inactive. I need it reactivated."
"Please describe your problem."
i swear to fucking god
Comments
The whole industry is built on cruelty to their employees and poor service to customers.
When I worked in tech support, the turnaround per month was 75%
Meanwhile an awful, breathy girl singer sings an awful song. Which RESTARTS EVERY TIME THEY COME TO "CHECK."
It's scream inducing.
It's so unnecessarily toxic.
No matter how calm you start out.
"What can we help with?"
"(*&*&^$#%@%^&%*(U*&^$%E&^(U*IHTD%$%^&*(*&%^%#%$&^**&%$^R*(&(*&%#$%$#E%^!!!!!"
"Thank you. Connecting to rep."
*sane conversation ensues*
Thanks to anyone who worked in customer service (especially today.)
Phone system: Here let me go on at length about our privacy policy until you hang up.
Still here? OK, press 42938434#* within 2 seconds to speak to a representative.
Goodbye.
Try talking to people on the phone you can't understand because of their accent . . . I recently went thru 4 people on Xfinity (Comcast) I couldn't understand, I finally gave up and went to the Website! 👺