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mattberan.bsky.social
•
5 days ago
Using GenAI for outbound validation. See the ghost calls column on previous slide. #SWL25
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mattberan.bsky.social
•
5 days ago
Issue with GenAI right at the beginning. #SWL25
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mattberan.bsky.social
•
5 days ago
A great example of how clean your data needs to be to leverage this kind of tech.
Resetting the wrong users password.
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mattberan.bsky.social
•
5 days ago
Org change was pretty easy.
#SWL25
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mattberan.bsky.social
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5 days ago
Love that it’s also about employee experience. #SWL25
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mattberan.bsky.social
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5 days ago
More data cleanliness stuff. #SWL25
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mattberan.bsky.social
•
5 days ago
Expectations vs reality.
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Resetting the wrong users password.
#SWL25