This is also why I push for engineering organizations to have EVIDENCE strategies not just "measurement" or "metric" strategies. Evidence strategies include qualitative insight! Different FORMS of evidence and understanding whether we are or aren't getting them is evidence strategy!
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Fred Hebert
That’s so important! These measured parts then become foundations for discussions, decisions, and norms—anything else that’s harder to measure comparatively becomes less visible, and harder to focus on.
Some things ought not to be measured, because they wall systems off of better but harder metrics.
Some things ought not to be measured, because they wall systems off of better but harder metrics.
Comments
"measurement strategy" = we do better designed representative measures of xx + variance
"evidence strategy" = we're doing ^, plus patient insight & clinicians' experiences over time, getting xx, rr, aa...