I am not suggesting that this is a scam. What I was suggesting is that likely the MEME is with using a gmail account. Always best to go directly to the site. Large businesses rarely, if ever use a gmail account, it would be considered unprofessional.
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https://guitarcenterfoundation.org/fires/#:~:text=The%20Guitar%20Center%20Music%20Foundation,gear%20destroyed%20by%20the%20fires.
Not a scam... they have a foundation