Minor failures feel catastrophic in the “it just works” era I propose that we normalize troubleshooting again to combat this - ThreadSky

electrovrc.com • 5 days ago

Minor failures feel catastrophic in the “it just works” era

I propose that we normalize troubleshooting again to combat this

Comments

electrovrc.com•5 days ago

Could also normalize failure, but that sounds like some linkedin techbro shit

hunkerdowns.club•5 days ago

Is troubleshooting not normalized??

electrovrc.com•5 days ago

Seems less common than it was a decade ago, but I’m generalizing a bit. Definitely still the norm in some contexts (like vr gear/software)

brikaro.bsky.social•5 days ago

The fact that >50% of my tech support calls are solved by rebooting tells me it's not. 😢

jaimens.com•5 days ago

Acrobat was open but wouldn't pop up for some reason so I opened Task Manager and quit it. Reopened and it was fine. From behind me my friend goes, "You know how to troubleshoot? That's so fucking hot."
"I opened Task Manager."
"90% of people who call my help desk don't know what Task Manager is."

hunkerdowns.club•5 days ago

Finally, the skills necessary to survive on computers in the 90s (because Windows was such a buggy bitch you just *had* to) are sexy.

brikaro.bsky.social•5 days ago

It's becoming increasingly more rare that people even know basic computer stuff. I can't tell you how many times I've had to explain stuff like right clicking and what the "start menu" is to people.

hunkerdowns.club•5 days ago

Games Workshop sweating when humanity starts steering towards a society that can use its technology but doesn't actually understand how it works.

Doesn't help we've got folks having spiritual experiences with "Yes, and..."GPT.

brikaro.bsky.social•5 days ago

Gonna start telling people I'm reaching into the Warp when I use command prompt or Powershell.

fairaday.is-extremely.gay•5 days ago

It's because we make stuff easy to use to the point that anything goes wrong, people are useless.

hunkerdowns.club•5 days ago

We should have never made it easy to get on the internet.

Manually installing TCP/IP and manually configuring your network should be a baseline requirement for access.

We also should have never gotten rid of the screaming modems, and made sure smartphones also screamed.

premium.jackal.life•5 days ago

I might be bias due to my line of work, but holy shit yes.

In my company we have devs who don't know how to troubleshoot their own code. It feels like people are offloading basic brain function to AI chatbots, or other people.

dotstart.tv•5 days ago

In fairness troubleshooting died when developers stopped giving useful error messages and instead elected to baby the user.

catmelt.com•5 days ago

troubleshooting always makes for fun stories :3 i think its so cool looking back and seeing where we are now!

thedocofpeppers.bsky.social•5 days ago

mmhmm thank you wise cantaloupe creature <3

figbean.bsky.social•5 days ago

This, 1000%

Normalize error codes again instead of just giving me "something went wrong"

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