Definitely they will fail if they’ve been poorly scoped and the benefits not clearly defined. Too many people build dashboards for too narrow an audience
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+1 to that, in my line of work now dashboards are split into temporary / steady state projects. many things also don’t require an actual dashboard, but an ad hoc analysis or report. has to be a really good reason for an actual “dashboard” to exist, so the ones that do, get used
Our second question on our standard list of triage question to customers is “does that actually need to be a dashboard”. But I think people just substitute the word dashboard for “analytical product or report”
Hmm... I agreed with everything you said until "too narrow an audience." I've seen lots of dashboards fail because they try to serve too many people that have very different needs.
Yeah fair comment. There is probably some kind of dashboard penetration equilibrium point. I’m imagining some kind of “dashboard diminishing returns” curve.
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