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contentdesign.london
We work with organisations, big and small, to transform their content and help them succeed. Not more content, smarter content. Consultancy, training, books, and all things content design. www.contentdesign.london
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From the CDL blog. 'Bridging cultures in content design' by Thomas Chan. Guest author Thomas Chan shares his advice on designing international products for high and low context cultures for different international markets.

submitted 1 day ago • 0 comments

Are you interested to learn content design at your own pace, and study from anywhere? Content Design Fundamentals: Study in your own time is the perfect course for you. “The gateway to understanding the core principles that will help you create content your users actually need.”

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From the CDL blog. 'Chatbots can’t fix disorganised content' by Sarah Winters

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From the CDL blog. 'Doing research with limited resources' by Laura Copestake.

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Calling all content leaders and digital innovators in Wales! Our first Content Conversations event is in 3 weeks. It's free to attend but only a few places left. 'Content Conversations: Design for social good' is on Thursday 17 July at Tramshed Tech in Cardiff. Find out more: buff.ly/QfkshgN

submitted 4 days ago • 0 comments

From the CDL blog. 'Content audits should die' by Sarah Winters

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Content Design second edition by Sarah Winters and Rachel Edwards is a must-have desk resource. This best seller is written by the founder of the discipline and outlines how to use content design techniques to make your content better for your users, and your organisation. buff.ly/o5q9tLf

submitted 5 days ago • 0 comments

From the CDL blog. 'Content crits: what they are and how to run them' by Sarah Winters.

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Did you know we send out a newsletter every 2 months which includes sneak peeks, insights, interviews and more? You can read our most recent newsletter using this link ➡️ buff.ly/5v5B8Os If you would like to receive our August newsletter, you can sign up using the link below: buff.ly/yDZ4vwW

submitted 8 days ago • 0 comments

From the CDL blog. 'Everything you need to do content strategy' by Sarah Winters

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Web pages, emails, documents, social media posts - it's all content and it all needs to be accessible! Learn the skills you need in 2 hours from one of the UK's leading experts, Jack Garfinkel. Accessible Content Fundamentals on Thursday 26 June, 2-4pm (BST) Find out more: buff.ly/KFTPxYp

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From the CDL blog. 'Find out what vocabulary your audience uses' by Sarah Winters

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What we're reading. 'Content engineering is here — and it’s changing the shape of content design' by Jody Allard. buff.ly/JQAqgpA

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From the CDL blog. 'Things move fast, and content can too' by Rachel Edwards and Sarah Winters.

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Rydym yn gyffrous i gyhoeddi cyfres newydd o ddigwyddiadau wyneb yn wyneb! Byddwn yn cynnal Sgyrsiau Cynnwys mewn lleoliadau ledled y DU. Cyfres wedi'i chynllunio ar gyfer cyfnewid, ehangu ac addysg. Y cyntaf ar 17 Gorffennaf yng Nghaerdydd! buff.ly/t6suWmT

submitted 11 days ago • 0 comments

We’re excited to announce a new series of in-person events! We want to create a space to listen to thinkers where ideas, perspectives, and people can meaningfully connect. Designed for exchange, expansion, and education. Our 1st event is on 17 July in Cardiff! Free to attend⬇️ buff.ly/t6suWmT

submitted 11 days ago • 1 comment

New blog post! 'The sign in design' by the Content team Content design principles can be used in all sorts of contexts. Our everyday encounters with physical signs show that content design extends far beyond digital screens. buff.ly/bTpyTwF

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Did you know ... * Emojis are like another set of rules; a new language to learn for autistic people, * Websites in panels are tricky to read for dyslexic people, * Including a sign language video is far better than a transcript for deafblind people. Find out more: buff.ly/10YxOzl

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From the CDL blog. 'A guide to running a tone of voice workshop with your team' by Nia Campbell

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We're delighted to be the Sensory Room sponsor at the inaugural Access:Given (A:G) conference this September! We're excited to support a room for escape and respite which welcomes all attendees. Find out more and book your ticket for the 1 day digital accessibility conference:

submitted 15 days ago • 0 comments

New blog post! 'Sort out your content before AI does' by Sarah Winters buff.ly/38cl7SY

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🚨 Three months to go! In three months, on 10th September, Access:Given will be taking place at Newcastle Helix. We've got great speakers @ettiebaileyking.bsky.social , @craigabbott.co.uk, @heldutson.bsky.social , @lifeofablindgirl.bsky.social and @rachelanne.bsky.social of @contentdesign.london/

submitted 16 days ago • 1 comment

*This course has now sold out* If you'd like to be the first to know about future courses, you can sign up for notifications at that bottom of this page: contentdesign.london/courses

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There is only 1 place left for our next advanced course 'Content Design In Action' on 9-10 July. CPD accredited with flexible payment options. You can find out more on our website: buff.ly/kJ6zr2X

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From the CDL blog. 'Transform content using the LSP method' by Rich Prowse.

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Our 2 hour course about creating accessible content is back! Web, emails, documents, social media - it's all content that needs to be accessible. Learn from industry expert, Jack Garfinkel on 26 June, from 2-4pm (BST) All attendees receive a Considerate Content e-Book Info below: buff.ly/KFTPxYp

submitted 17 days ago • 0 comments

From the CDL blog. 'Map and measure journeys to influence your organisation' by Jack Garfinkel

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We've developed a CPD-accredited course in partnership with @pifonline.bsky.social to help people who work in the health sector streamline their digital content review process! Learn from four 30-minute modules supported by practical case studies and activities. pifonline.org.uk/training-eve...

submitted 18 days ago • 1 comment

From the CDL blog. 'Content design and health information' by Nia Campbell.

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What we're reading. 'All civil servants in England and Wales to get AI training' from The Guardian.

submitted 19 days ago • 0 comments

The agile comms handbook by Giles Turnbull sets out simple techniques for bringing work and comms closer together - helping teams communicate about work, as it happens. A must-have resource for strategists, comms professionals, content designers, and product owners Find out more: buff.ly/JJQ0xVd

submitted 19 days ago • 0 comments

From the CDL blog. 'Agile comms means opening up to the right people' by Giles Turnbull.

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Join Content Club and connect with people from around the world, share ideas, ask questions, and learn together. Expect lively Slack discussions, weekly virtual coffee chats, and a free monthly talk from an industry expert. 💌 Email [email protected] to join - it's free

submitted 22 days ago • 0 comments

From the CDL blog. 'The many (job) roles of content' by Sarah Winters.

submitted 22 days ago • 0 comments

There are a few spots left for our July 'Content Design in Action' course which focuses on running a content design project from start to finish, based on a fictional brief. - Live streamed, 9-10 July - 10am - 4pm (BST) - CPD accreditation - Interest-free, flexible payments

submitted 23 days ago • 0 comments

It's World Environment Day! Sustainability and reducing our environmental impact is core to CDL. We do this through our practices and by partnering with renewable business partners. We also support Trees for Life and have planted 229 trees! You can help their rewilding work too🌳 buff.ly/QQDoBG6

submitted 23 days ago • 0 comments

From the CDL blog. 'Copywriters and content designers' by Sarah Winters.

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Rachel Edwards is presenting a 2-hour workshop at UX Scotland on 11 June. 'Using trauma-informed principles in content design' explores each principle and how they can apply to content. You can find out more about Rachel's workshop on the UX Scotland website using the below link: buff.ly/EAyUFxO

submitted 24 days ago • 0 comments

From the CDL blog. 'A guide to running a tone of voice workshop with your team' by Nia Campbell

submitted 24 days ago • 0 comments

We really enjoyed our knowledge exchange session with the Norwegian Tax Administration's comms team last week. Our Delivery Director and Learning Manager shared best practice about user-centred content design, including governance and using data-driven strategy. Fantastisk! 🇳🇴

submitted 25 days ago • 0 comments

From the CDL blog. 'How to turn push publishing into pull content' by Sarah Winters.

submitted 25 days ago • 0 comments

'Content Transformation' by Hinrich von Haaren can help turn a whole organisation to a better way of working, or get an established team started on a new project. This book outlines how to evolve an overcrowded website, app or service into something people actually enjoy to use. Find out more:

submitted 26 days ago • 0 comments

From the CDL blog. 'Mental models: to reflect or not to reflect' by Clare Reucroft and Nia Campbell.

submitted 26 days ago • 0 comments

Would you like to receive detailed content insights, practical tips, new blog posts, and sneak peeks about our events, books, courses and projects? Why not sign up to our newsletter. Released bi-monthly, featuring a different guest editor every issue ⚡

submitted 29 days ago • 0 comments

From the CDL blog. 'How to communicate the value of your work to the right people' by Nia Campbell.

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Due to so many requests, we've decided to schedule an additional 'Content Design In Action' course on 9-10 July. Learn best practice principles and gain a CPD accreditation. Registrations are now open - as this course always sells out, we suggest booking early! Find out more: buff.ly/FKvRjhp

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From the CDL blog. 'Rethinking translation: can we design content bilingually?' by Nia Campbell.

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From the CDL blog. 'How to structure your content' by Sarah Winters.

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Thank you to everyone who joined us last Thursday to meet author Rebekah Barry and celebrate the release of 'Considerate Content'. It was great to engage with such a broad community of people and hear Rebekah explain how you can make content better for everyone. Find out more: buff.ly/LDn1dpD

submitted 32 days ago • 0 comments