royatkinson.bsky.social - Profile | ThreadSky | a Reddit-style client for Bluesky

Chuffed to be included in the @thinkers360.bsky.social Top 50 Global Thought Leaders and Influencers on Transformation 2025! www.thinkers360.com/top-50-globa...

submitted 20 hours ago • 0 comments

Happy Friday!

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CISA’s alert pivot reflects a new era of decentralized cyber threat communication www.csoonline.com/article/3984...

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In this clip, @njrobinson.bsky.social says that "technical stalwarts" sometimes have trouble making the transition to leadership roles. Full episode: open.spotify.com/episode/3pzN...

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Making the transition from tech worker to manager isn't easy (been there/done that). @njrobinson.bsky.social was prepared, however. Full podcast: www.iheart.com/podcast/966-...

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Here, @charlestbetz.bsky.social explains why his songs sound like musical theater tunes. Full podcast: podcasts.apple.com/us/podcast/r...

submitted 6 days ago • 0 comments

The latest episode of Reach Your Do Point® is out now. I explore the unlikely crossover between music and IT with noted industry analyst @charlestbetz.bsky.social, who is a serious composer, arranger, and lyricist. Full video: youtu.be/1E7x2vrbQ5Q?...

submitted 7 days ago • 0 comments

I realize I’m just shouting into the wind here, but: please, please, please stop posting screenshots without links, or summarizing breaking news events without links. There’s a serious problem with unsourced assertions all over the world right now, don’t be part of the problem.

submitted 10 days ago • 139 comments

Happy Friday!

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And that's a wrap! #isolvedConnect Charlotte was informative and enjoyable, and I'll be writing up some takeaways. @isolvedhcm.bsky.social

submitted 12 days ago • 0 comments

HR plays a big role in deciding what should be done with AI, says Aspect 43. #isolvedConnect @isolvedhcm.bsky.social

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Maybe AI is already embedded in the technology you're using. #isolvedConnect @isolvedhcm.bsky.social

submitted 12 days ago • 0 comments

According to Aspect43 45% of companies aren't sure about what to do with AI #isolvedConnect @isolvedhcm.bsky.social

submitted 12 days ago • 0 comments

HR's Role in the Age of AI presentation by Aspect43 at #isolvedConnect @isolvedhcm.bsky.social

submitted 12 days ago • 0 comments

Ready for day 2 of #isolvedConnect! @isolvedhcm.bsky.social

submitted 13 days ago • 0 comments

This LinkedIn Live by @lizkmiller.bsky.social is flat-out brilliant analysis and reportage re: ServiceNow. #SheBringsTheSmart www.linkedin.com/posts/lizkmi...

submitted 13 days ago • 0 comments

Customer Experience, if it is to be successful, starts at the top and permeates the organization, says Shep Hyken. podcasts.apple.com/us/podcast/r...

submitted 13 days ago • 0 comments

Research into the candidate experience... the Why. #isolvedConnect @isolvedhcm.bsky.social

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Looking forward to learning more about the candidate experience. #isolvedConnect @isolvedhcm.bsky.social

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I ran into one of the #PeopleHeroes at #isolvedConnect! ⁦‪

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On site in Charlotte, NC, for #isolvedConnect. Looking forward to the sessions and meetings! @isolvedhcm.bsky.social

submitted 14 days ago • 0 comments

In this #123withRoy, I talk about interruptions and their toll on getting the work accomplished.

submitted 15 days ago • 0 comments

Dan Turchin, CEO of @peoplereign.bsky.social, nails the idea of the Do Point® in this clip from the podcast episode. Watch the entire interview here: youtu.be/0Lll4BIlUdo?... Or listen here: www.iheart.com/podcast/966-... Or here: podcasts.apple.com/us/podcast/r...

submitted 17 days ago • 0 comments

Happy Friday!

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Consistency is a huge factor in Customer Experience, as Shep Hyken explains . Full podcast episode: open.spotify.com/episode/1cig...

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Two Kinds of Hybrid Work - on the Butterfield Blog

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Join me in the UK in November when I deliver "What Can a Bookstore Teach Us About Service Management?" itSMF-UK's annual conference will be in Milton Keynes on 10-11 November at Stadium MK! #ITSM www.itsmf.co.uk/itsm25/

submitted 19 days ago • 0 comments

For those who would rather read than listen to a podcast: Here's a lightly edited transcript of my conversation with N.J. Robinson substack.com/home/post/p-... (Yes, there's a link to the audio from there as well.)

submitted 19 days ago • 0 comments

On the latest episode of Reach Your Do Point®, N.J. Robinson of Hi-Tech Leadership talks about the role of empathy. Full podcast: podcasts.apple.com/us/podcast/r...

submitted 20 days ago • 0 comments

Roy: How do you define "strong leadership"? NJ Robinson on Reach Your Do Point®: open.spotify.com/episode/3pzN...

submitted 21 days ago • 0 comments

Frameworks abound in the world of IT. Remember: They are adaptable and are not the same as methodologies. (And yes, I went a couple of seconds over this week!)

submitted 22 days ago • 0 comments

NEW episode of Reach Your Do Point®! Influence: The Essence of Leadership – N.J. Robinson “Tools are only as good as those who wield them, and we need strong leadership to better ensure IT is used in an ethical and effective manner.” Full Video podcast: youtu.be/hLYm9iIUBks?...

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Happy Friday!

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Governance, risk, and compliance (GRC) is always hot topic. Hear from the best: Mark Thomas of Escoute Consulting, on the Reach Your Do Point® podcast. This two-part conversation is well worth a listen. podcasts.apple.com/us/podcast/n...

submitted 26 days ago • 0 comments

Are you using AI for IT Service Management? ITSM.tools survey could use your input. docs.google.com/forms/d/e/1F... @stephenamann.bsky.social

submitted 26 days ago • 0 comments

Deadline extended! You have until April 25 to submit a session for HDI's Service Management World. #SMWorld smworld.com/call-for-spe...

submitted 26 days ago • 0 comments