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seanklein.bsky.social
PM @ Azure. Modern Incident Analysis / Resilience Engineering. I turn service disruptions into 20-page Word documents. Also beer, travel, dogs, oxford commas, and snark. Opinions my own but could be yours too for a reasonable price!
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I have an immediate and perhaps unreasonable negative reaction to the idiotic "finger wag" trope on social media instructional videos that is meant to illustrate that the method being demonstrated is wrong. I don't even care what the supposed correct way is after that. I'll just scroll passed it.

"What perverse incentive might this metric encourage?" ... "What perverse incentive might this metric encourage?" ... "WHAT PERVERSE INCENTIVES MIGHT THIS METRIC ENCOURAGE?"

A healthy organization should give those folks who "survived" a layoff space and time to grieve for those that did not. It should be normal to encourage folks take a day or two off and then regroup the next week to start the discussion on new normal.

Phone: "You have 3 missed calls" Me (channeling Peter from Office Space): "I wouldn't exactly say I've been "missing* them, phone."

"What problem is this solving?" is a question that more people should be asking themselves more often.

Honestly refreshing to see this administration respecting the balance of power set for the in the Constitution and actively embracing transparency by including the fourth estate in its war planning like this.

"Sean, you're such a 'systems thinker'"... Ya, I think it's because I saw a system in real life once, so I know they exist.

I've started leading with: "Sorry, I got really awkward during the pandemic and then just sort of stayed that way...I think its permanent."

Sometimes being a Principal PM means telling grown-ass adults that they can't just delete the workitem if they don't want to provide a status update on it.

People tend to have a mental model where a system is stable until disturbed, far more often than they have one where the system is balanced because it is constantly intervened with. The latter is a more useful approach to thinking about complex systems.

Redfin being acquired by a mortgage brokerage feels like an unceremonious end to the "disruptful tech start-up" era.

Seattle Seasons The Dark Wet Snowmageddon Brightening Wet Fake Spring <-- We are here Molding Wet Flowering Wet Kidding, still winter Blinding Sky Orb Juneuary Oppressive Sun Smoke Welcome Drizzle Spiders Hail Convergence Zones Atmospheric Rivers The Dark Wet

Step 1: Define extremely specific criteria for what qualifies as an "Incident". Step 2: Have "Incident". Step 3: Mitigate "Incident". Step 4: Taxonomize "Incident". Step 5: Be shocked that all of your "Incidents" are related to criteria you defined in Step 1.

Playing my two favorite post-windstorm games: "Where are my garbage bins?" and "Whose garbage bins are these?"

Just as Incidents do not care about your org chart, neither do Incidents care about your service criticality designation. When a fault in a dependent service can cause an outage in a "high" criticality service, then all services are high criticality.

Downloading a "mindfulness" app for your phone seems sorta like asking for weight loss tips from the menu at Cheesecake Factory.

Prevalence of the term "Strong Opinions, Loosely Held" is a strong indicator of the toxicity of an organization.

A Cap and Trade market for @-tagging in a Teams channel. Everyone get one per week. If you need more, you have to trade or purchase from the secondary market.

Lolwut? If the barcode was unreadable then how do you even know that it's my package?! And how am I able to get this update? Like, if you have enough information to associate the package with me to get me this update then can't you also, ya know, deliver it? 🤣

Pointing-Out-Manifestations-of-Conway's-Law As a Service.

Protip: You're looking at the wrong metric.

If you find yourself torn between your concerns as a doctor and supporting the president, then you may need to consider that you are not actually a doctor.

Fun fact: if two things exist that serve a similar purpose, and you develop an affinity for one of them, there is no law or rule that says you must also hate the other one. It can just "be".

Hi. I have ADHD. Is there a device I can sit in front of that goes ding and flashes 8 million times a day to be constantly distracted and randomized rather than get any actual work done?

Navy is not the same thing as black and it's really, really weird that it's the color-blind, fashion-aloof dude that has to keep telling you all this.

Perhaps the best use case for having a 49-inch monitor is that when Word decides to arbitrarily extend the right border of a table to 3 feet beyond the right margin, I can still see it.

Y'all, I think I just figured this out! The reason that we keep having Incidents is because we're just not taxonomizing them hard enough! We must redouble our taxonomization efforts immediately!

Feature request for the Microsoft Teams and Slack teams: Anytime a person uses the @everyone or @channel tag, the system launches a poll by which the other members of the chat may vote to remove that person's ability to use those tags.

Today I learned that in some countries, private solar power generation is so common that utilities end up billing consumers for supplying too much energy to the grid. www.theverge.com/24150901/eco...

There is a restaurant in the Newport Hills area of Bellevue, WA called Terry's Kitchen that has a reuben sandwich but instead of kraut you can sub spicy kimchi. What you choose to do with this information is up to you but now that you have this info you are accountable for the decisions you make.

Kind of telling that, among its detractors, the emerging talking point against Bluesky is "but I can't force people that disagree with me to pay attention to me."

So I'm a bit confused. I've been scrolling on this app for like 15 minutes already and I don't feel like shit yet. Am I doing it wrong?

All you young folk have no idea how great the '80s really were. Mike Tyson fights on TV, Kate Bush songs on the radio, a latent but overarching collective sense of doom, an escalating proxy war with Russia... You'll never know what it was like.