We shopped at BOC Frankfurt. Ebikes are a whole new world of tech: engine/battery size, Ketten- or Nabenschaltung, type of chain (ours have a carbon belt drive!), apps, GPS/e-lock etc.
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We got good advice off BOC. One recommendation was for me to also get a "Tiefeinsteiger" model because a) the bike is fairly heavy and b) if you've got rear panniers, it's pretty difficult to get your leg over the pannier and the seat without losing your balance.
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