Last decade of Japanese National Railways (1975-1987) amazingly in a rapidly urbanising country with oodles of investment, they managed to lose passengers with poor service. And the private railways had more riders too!
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Nah that's already been completed by the point the table starts. You do see in the bottom left the Privatisation process post-1985 starting to improve services.
Its complicated, JNR had real successes too. It had inferior frequencies, inferior stations, inferior punctuality, worse maintenance, inferior labour relations etc due to its budget being the plaything of politicians want to keep loss-making services and work practices (long story).
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I guess Japanese railways back then didn't have the nationwide metro system sort of setup they do today?