i think the prime example of this was disney’s argument that a woman’s death in their parks due to their negligence could only be solved through arbitration because of her husband’s use of disney+
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a normal person should not have to read and interpret an endless, ever-changing contract to understand the rules and expectations of a service. this feels like one of the simplest ways for a government to protect its citizens, so obviously we don’t have it in the US.
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