The outsourcing policy of these institutions has been an unmitigated failure, coming from someone who used to work for one of them.

From security to hospitality, they need to consider bringing as much as possible back in-house, if for no other reason than reputation management.
Reposted from Carla Denyer
Sending solidarity to hardworking and long-serving security guards at the Science Museum, Natural History Museum and V&A who are striking for fair pay and conditions in line with the thousands of other staff at the museums.

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