At least in my experience picking up the phone in one of those offices, our frequent fliers were mostly MSNBC moms who were always happy with what we were doing or Trump supporters who we were never going to please, but we heard them out just the same and kept track of their concerns.
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Fizzle
Former bottom tier staffer who had to answer these calls here. It really depends on who is calling. Getting a bunch of calls from people who have never contacted their rep before really does make an impression. Calls from people who call three times a week every week become background noise.
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