Well, they’ve worked hard this year https://bit.ly/49JkNAv persuading @Ofwat to approve a plan to make customers pay for the investment their companies have failed to do for 30 years because they paid shareholders and bosses instead
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This is a really worrying and unconscionable increase in bills for the less well off. What with the energy increases, the essentials of life are going to be unaffordable for many. All these utilities should provide a basic service at a flat rate, not dependent on geography.
Any development funds paid by the customers should be matched by shareholders by law. The arrangement can finish when all stupid dividends are clawed back
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Shocking rip-off.