Honestly, as long as we are as polite as we can under the circumstances, call every day on topics as long as they remain unresolved. If my internet was out and no one was sent out to fix it I’d contact provider again & again after each missed deadline. We don’t have option of not paying bill here.
I've generally seen it recommended to keep it one topic per call, so they can tally it cleanly. During T1, I would call all of my Rep's local offices and DC each day, and do one topic per call. I kept a little spreadsheet so I could rotate topics, and a mini script/prompt of the important points.
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