Most of my promotions were based on my ability to attach my work to the metrics below. Working at a major cloud provider made this a lot easier because we tracked everything. It largely comes down to earning and sharing the credit across different teams including engineering, product, and sales. - ThreadSky

kelseyhightower.com • 36 days ago

Most of my promotions were based on my ability to attach my work to the metrics below. Working at a major cloud provider made this a lot easier because we tracked everything. It largely comes down to earning and sharing the credit across different teams including engineering, product, and sales.

Reposted from Kelsey Hightower

1. Impact. How much revenue does my work protect or generate?

2. Quality. Does my work meet or exceed customer expectations?

3. Efficiency. Reward making the right buy versus build decision.

4. Reusability. How do others leverage my work?

5. Supportability. How much work do I create for others?

Comments

vixerunt.bsky.social•36 days ago

📌 Explaining impact at work

raphaelsz.bsky.social•36 days ago

📌

rebeccablood.bsky.social•36 days ago

📌

synxiec.bsky.social•36 days ago

📌

axelorsolini.bsky.social•35 days ago

On the other hand always remember to act your wage. I have heard stories of people saving their company millions and still be laid off. They had already saved them like 5 years of their wages

steve5kxc.bsky.social•35 days ago

Not mine.

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kelseyhightower.com•36 days ago

Over time, I evolved from being given things to work on, to finding things to work on. I learned to find situations with the highest impact potential, and that usually came from working with others. This is hard to do as a developer with a limited scope. You gotta branch out.

kelseyhightower.com•36 days ago

As a developer you can focus on writing code all day. When faced with a challenge you can reach for an IDE and start working on a solution. I learned to step away from the keyboard and find additional ways to solve problems. In some cases I'd ask, "can I talk to the customer?"

kelseyhightower.com•36 days ago

But remember, you gotta talk to customers in a way that Sales can track, this helps you discover how much revenue is at stake, and helps you "share" the credit later.

kelseyhightower.com•36 days ago

I was often able to solve customer issues without writing a single line of code. That's an example of being super efficient. It may not generate new revenue, but it can help retain the customer. That counts too.

kelseyhightower.com•36 days ago

In other cases, after understanding the needs of enough customers, I was able to help shape product direction, and ultimately ship things customers were willing to pay for. Again, you gotta do this in a way that can be tracked. Get those ideas in the PM design docs, with your name on it.

kelseyhightower.com•36 days ago

In other words, learn to earn, and share the credit.

midwo.bsky.social•36 days ago

if we weren’t soon moving to a flex desk office organisation, I would print the post you quote and stick it next to my screens…
But maybe I should carve them on several walls we will have in the next building.

Thanks a lot for sharing this.
Simple words but clear and straight to the point concepts.

midwo.bsky.social•36 days ago

erratum: Simple words AND clear + straight to the point concepts.

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