And what happened if the parents didn't reauthorize the childs email account within a given time frame? @microsoft.com deleted it... Why is this a big deal? Well, a lot of parents didn't receive this email and now kids like my daughter that have Xbox or other services tied to their email are gone. - ThreadSky

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scorndraco.bsky.social • 16 days ago

And what happened if the parents didn't reauthorize the childs email account within a given time frame? @microsoft.com deleted it... Why is this a big deal? Well, a lot of parents didn't receive this email and now kids like my daughter that have Xbox or other services tied to their email are gone.

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scorndraco.bsky.social•16 days ago

"There is nothing we can do, it has been deleted and cannot be reused" No reimbursement for the money spent on Xbox games or the remainder of the Xbox live subscription my daughter had. @microsoft.com is just saying "Oh well, you didn't respond to the email and its not our fault *points at FTC*...

scorndraco.bsky.social•16 days ago

All of the friends my daughter had on there, all of the time she spent building in minecraft, or leveling with friends in Fortnite, etc, just gone. The school stuff and other online account she had tied to it are gone.

scorndraco.bsky.social•16 days ago

And it ins't like the account was inacctive, she was playing Fortnite two weeks before they deleted her account, she was always logged into her email on her phone. DO BETTER @microsoft.com. You could have archived the emails for a period of time after just to ensure thigns like this didn't happen...

dalie.bsky.social•15 days ago

They want people to hate on the FTC even though this is entirely on them. And it'll work too, for many people.

scorndraco.bsky.social•13 days ago

100%. If they managed their data practices better, it wouldn’t have been an issue.

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