Yesterday we shared the exciting news that the government has recommended that we should be given 'super-complainant' status! 🎉
This change would give us new, special powers to call on regulators to tackle specific consumer harms.
Let’s dig a little deeper on what this means 🧵
This change would give us new, special powers to call on regulators to tackle specific consumer harms.
Let’s dig a little deeper on what this means 🧵
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Its next steps could include taking enforcement action to stop consumer harms, recommending the government change legislation, or further investigation into the issues at hand.
It’s a mark of trust in our research and ability to respond to the concerns of people with mental health problems 💜
For more info, read this blog by our Chief Exec @helenundy.bsky.social.
🔗 https://www.moneyandmentalhealth.org/were-going-to-be-super-complainers-but-what-does-that-mean/