Allstate Insurance is absolutely furious, insisting we delete/modify real quotes by its own CIO about how it's using AI to write claims emails, which of course we aren't going to do. They even sent this helpful table to list all the changes they wanted us to make
https://futurism.com/allstate-demanding-delete-quotes-ai
https://futurism.com/allstate-demanding-delete-quotes-ai
Comments
Still laughing here.
On the face of it, the truth according to them is that their CIO made many false statements.
If they are word for word quotes, it sounds like it's accurate to report he made them, even if he was wrong about the facts.