If you ever wondered whether tech companies are deliberately keeping you waiting on their support lines to make you give up your call, we now have proof. Exhibit A: HP Inc www.theregister.com/2025/02/20/h... - ThreadSky

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theregister.com • 2 days ago

If you ever wondered whether tech companies are deliberately keeping you waiting on their support lines to make you give up your call, we now have proof. Exhibit A: HP Inc

https://www.theregister.com/2025/02/20/hp_deliberately_adds_15_minutes/

Comments

unwandered.bsky.social•1 day ago

They’re the worst

johnlamont.bsky.social•1 day ago

Enshittification irl. Although who buy HP junk now anyway.

tonydf.bsky.social•1 day ago

I am embarrassed that my old employer, once a gold standard for customer support, has fallen to basement level 🤬

somhlth.bsky.social•2 days ago

Note to self: Continue to not purchase HP printers and other products.

lareyne.bsky.social•1 day ago

Back in the days when I was on Twitter it was the best way to get action from a company that was otherwise trying to fob you off. The public aspect of it seemed to be a useful lever. I'd like to see more representation of major companies here on Bluesky.

davidjenner.cc•1 day ago

Customers can read their post or user guides again work out the issue themselves in that time.

stq66.bsky.social•1 day ago

A call to public customer support is anyway already the last measure as one could not find anything on support pages, Reddit or social media.
This is a real b*s move.

chorizo.omelet.iawoite.com•1 day ago

The worst part is when they buy other companies, and ruin them too...

janell538.bsky.social•2 days ago

This surprises who? HP is underwater these days, wonder why?

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