Hm. My only thought is that given they're listed on airbnb and other sites maybe they double booked. But also, maybe they are telling the truth, who knows.
If it verifiably came from booking/.com and you can definitely get your money back, I'd say do it.
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Usually getting you to cancel something means they keep the money because you cancelled afaik
If it verifiably came from booking/.com and you can definitely get your money back, I'd say do it.