Here's an empirical research article from June 2024 that proves that customers are less likely to engage with your company if you overuse AI in your communication.
Please stop.
https://www.tandfonline.com/doi/full/10.1080/19368623.2024.2368040?needAccess=true
Please stop.
https://www.tandfonline.com/doi/full/10.1080/19368623.2024.2368040?needAccess=true
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Then I have to find a way to circumvent it because I know I need to talk to a person, and the bot doesn’t. So stupid and annoying.