This is a fascinating study of how patient flow gets discussed and addressed in hospital operations management meetings.
Reposted from
Prof. Damian Roland
How do staff work in NHS hospital operations management meetings to support resilience in everyday service delivery? A qualitative study
Results perhaps not unexpected but perhaps a structure to allow feedback, assessment & improvement....
link.springer.com/article/10.1...
#Qcommunity
Results perhaps not unexpected but perhaps a structure to allow feedback, assessment & improvement....
link.springer.com/article/10.1...
#Qcommunity
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