Ultimately, what we found is that ChatGPT search offers publishers the illusion of control. No publisher – regardless of degree of affiliation with OpenAI – was spared from inaccurate representations of its content. (7/9)
Comments
Log in with your Bluesky account to leave a comment
Enabling the search crawler does not guarantee a publisher's visibility or accurate representation, and blocking it completely doesn’t entirely prevent a publisher’s content from being surfaced (8/9)
If OpenAI is serious about sustaining a good-faith collaboration with news publishers, it would do well to ensure that its search tool:
1. Represents & cites their content in an accurate & consistent manner
2. Clearly states when the answer to a user query cannot be accessed by its crawlers (9/9)
The stupid thing is they don't need an AI to do this: ordinary, simple algorithns are more than capable of searching through large volumes of text and finding the correct attribution (especially if restricted to journals only rather than scraping off the entire 'net).
Comments
1. Represents & cites their content in an accurate & consistent manner
2. Clearly states when the answer to a user query cannot be accessed by its crawlers (9/9)