I'm not one to publicly shame a company because I understand things are sometimes out of their control, but I have never had as much of an issue with any shipping company as I have the last couple days with DHL. Oh my god.
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They delivered a package to our building but they did it incorrectly/not to the proper procedure the apartment requires (thats been happening a lot lately!!), no one knows where the package is now, and contacting them has been hell because of the strikes.. just so much going wrong.
I scheduled a callback for today (because the waits last night were atrocious), they finally called, heard them say hi, and hung up as soon as they heard me speak? They called back (I assumed it was a mistake), I said hello and it happened again. I have service, so I have no clue what is happening!
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