Canceling my prime membership. Tried to do it online & it only stopped auto renewal. I had to call to immediately end it and get a refund for the rest of the year. 1st tried the # that was in Google and it was annoying. Ended up having a person call me using this link: https://www.amazon.com/gp/help/customer/express/c2c/popup.html?tag=lifehack088-20&ascsubtag=051RRgzQY0Vi2pKJaipawQ8