AA: musings, take for what worth
Based on things I'm hearing
- I don't see ANY intent to move AA to be a more premium carrier.
- hard no on reconsideration of in-seat IFE
- free wi-fi now inevitable it seems (no surprise)
- AA flirting with Starlink (or vice-versa)
- other stuff
Based on things I'm hearing
- I don't see ANY intent to move AA to be a more premium carrier.
- hard no on reconsideration of in-seat IFE
- free wi-fi now inevitable it seems (no surprise)
- AA flirting with Starlink (or vice-versa)
- other stuff
Comments
"I'm not super optimistic but at least they've acknowledged reality (via the NPS score deficit etc) and have begun the 12 steps-- I feel they are acknowledging that tinkering around the edges or improving D0 won't reduce that gap"