Sorry to hear this. Without more information on the nature of the gig I can't tell if the promoter is providing a service within the meaning of the Equal Status Act, but it's not impossible that he is, and your friend should consider taking advice on that.
Comments
Certainly wasn't expecting you to do anything with the extra background info. My main takeaway was that it seems to be just using a room in the venue rather than being put on by the venue itself.