Loved this session tonight (my first time). Really enjoyed the focus on deep listening - we always start a change project with an "understand" phase so why are we so quick to jump to solutions in a conversation? Deeper listening is good!

Reposted from Conversation For Kindness in Health & Care

Wonderful session by @maureenbis.bsky.social and Nana Twum Danso on Listening as a Way to Kindness

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