Another piece of the future Bref Cloud landing Unlike most SaaS, there's no "Meet the team", that's just me. I'm trying to turn that into an advantage and a good differentiator. What is your reaction if you read this on a SaaS? Any advice? - ThreadSky

mnapoli.bsky.social • 42 days ago

Another piece of the future Bref Cloud landing

Unlike most SaaS, there's no "Meet the team", that's just me. I'm trying to turn that into an advantage and a good differentiator.
What is your reaction if you read this on a SaaS? Any advice?

Comments

david-negrier.bsky.social•42 days ago

It's both a strength and a weakness. You can fake being a big player (fake it till you make it) and that could help you win big clients (assuming you pass the security checks). Or assume being small. If you do so, you can put a link to a WorkAdventure world where you are connected.

david-negrier.bsky.social•42 days ago

This would help proving that you are more available to help than the typical support team of a big Saas.

At WorkAdventure, we do this and I know clients love us being easily reachable. I don't know if we lost clients because it can make the team look small though.

mnapoli.bsky.social•42 days ago

Thanks David!
Yeah I think I need to embrace this, just need to be careful with how I word it I guess

pascal-martin.fr•42 days ago

« Only one person behind this » is perceived as a risk, for some companies, from what I’ve seen.

franckchester.bsky.social•42 days ago

our SaaS evaluation process requires a deep dive on the CEO and other founders to reassure ourselves they are not a SPOF. We don't need a big team , just ine that is structured and staffed appropriately for the current and predicted customer base

franckchester.bsky.social•42 days ago

not related to this , but my claim to fame is to have asked "could your AI become sentient" in the operational risk assessment questionaire to a product discovery vendor whose USP, at the time, was AI...

mnapoli.bsky.social•42 days ago

👍 100% agree, thanks for bringing this up.
I need to address that concern too. I'm thinking about adding a section about reliability/risks, TL/DR:
- hosting is 100% AWS (in your account), not me/Bref Cloud
- easy to "eject" as it's all CloudFormation
Do you think that covers most concerns?

pascal-martin.fr•42 days ago

These would be good to help (potential) customers understand the app will not suffer from failures because of you being alone.

It will not solve:
- scaling support / maintenance / consulting
- what happens if you stop working on this (including accidents, see "bus factor")

pascal-martin.fr•42 days ago

Part of working with a large provider is "I'm not depending on a small number of individuals".

That's why some companies work with large SSII in France, for example. And, yes, it's a lie, as devs knowing their projects leave the SSII after a while. But it's supposed to be the SSII's problem 😅.

franckchester.bsky.social•42 days ago

est ce que SSII est la version Française de SaaS?

pascal-martin.fr•42 days ago

Nope. SSII is… It sells you contractors, I suppose I could say in English.

mnapoli.bsky.social•42 days ago

I've been playing with a (maybe) crazy idea: give customers some sort of insurance in case the project shuts down.
Bref Cloud can be self-hosted ($$$ plans). The contracts could include a guarantee to get the self-hosted version in case the project shuts down.

mnapoli.bsky.social•42 days ago

Or alternatively I could have a very good "how to eject from Bref Cloud" documentation and advertise it on the landing page 🤷 (in order to say "it's ok to have concerns and Bref Cloud is designed with these problems in mind")

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