Gosh! Aaaaat what point of the IT industry timeline, the IT juniors swapped from RTFM thought process to daily IM "can you tell me what's wrong with it?"
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In this case it's what I call "lack of curiousity".They want me to investigate and handle information on silver plate so they can "put it to their nots and get better" as an excuse x3. They have full acces to test envi, full access to similar data. Stuff they can figure out and learn on their own.
And after years of this on going,they have tons of notes without ever being able to connect the dots and corelate the issues not mention understand the full extent of any failures and how it translates to database tables (what to check, what to update / delete, to force system logic do this or that)
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