This wasn’t prompted by anything at work.

It’s also not about law firms.
Reposted from Thomas Neville
I work in a pretty stressful field. We have low error tolerances. I've seen people respond to a lot of crises, and that helped me develop my own crisis response. I'm sharing it here.

1) Figure out if you've actually fucked up.
2) If you have, figure out if you can un-fuck up.

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