Update:

On their way back from the shortened trip one family was diverted to Dallas mid-flight.

They've now been stuck on the tar mac on plane for 2+ hours, no gate crew, no WestJet workers to be found.

Once great company in total shambles.
Reposted from
A number of people in Regina had a morning WestJet flight to Mexico today.

They were notified at 10:30 last night it was cancelled. There was nobody at customer service as many were on hold for hours.

They were re-booked for a 3 stop trip next week getting them there Thursday.

Cont....

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