@gjuk.bsky.social Hi Greg I’m having problems resolving a meter reading issue with customer service. Last year I picked up over £1000 in additional costs. The meter reading taken remotely dropped to a lower reading. If I enter a manual reading I’ll be billed for 8000 kw !
I emailed CS on Xmas eve!
I emailed CS on Xmas eve!
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Every email to CS takes 2 or 3 days for reply and I’m back to where I started this morning!