Love too receive a densely-worded email attachment from #Unbound's administrators with a really far-down form I'm not sure if I need to fill in to reclaim the £32.14 they have from me 🤷♀️ no idea whether I'm meant to do anything.
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I like to think my reading comprehension is pretty good, but I direly need a 'what you need to do' bit on the email (and a greeting other than 'Dear Sirs').
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