Do we need to work on building confidence within our staff? When you are confident you are doing a good job complaints like this are a lot easier to deal with.
The Let Them theory in practice. If parents are unhappy, let them be. You know you are doing a good job, keep on doing what you are doing.
The Let Them theory in practice. If parents are unhappy, let them be. You know you are doing a good job, keep on doing what you are doing.
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But confidence and resilience building should be an important part of school's CPD programmes. Too often it is left to individuals to teach themselves this and it has such a huge effect on their work life it shouldn't be left solely to them.