Added context: I have already paid them. They told me they’d send me the initial sketch (when it’s ready) over 3 weeks ago. I’m not used to commissioning stuff so I don’t know what the normal time limit is for these things. :3 pls help
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3 weeks is quite some time for a sketch, but also depends on what kind of commission it is! But everyone has different schedules for their commission work (waiting lists etc, or priority work) Have they disclaimed anything like that? Or do they have a ToS mentioning the delivery time?
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I complete the commissions in 4 weeks.