Mohela emailed yesterday saying they needed me to upload documents, but did not say which documents. Today they emailed to say that because I didn't upload documents, my IDR application was denied. Thanks for the lead time, Mohela
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I just got something from them that is total gobbledygook and I am unsure what any of it means. I know it isn't forgiveness (or a bill due now) so I guess it doesn't matter much...
Ugh, I hate them so much. The lack of transparency is the worst and there seems to be zero accountability on their end, while borrowers are expected to bend over backwards to respond to vague demands. And you shouldn't even need to provide documentation for this! They have access to your tax return!
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