The best way to deal with this is to hire a good Town Manager, to flag constituent services requests to him or her, and trust them to prioritize the requests that fit into our staff capacity and strategic planning. Our manager has been great at this. (7) - ThreadSky

theonollert.bsky.social • 81 days ago

The best way to deal with this is to hire a good Town Manager, to flag constituent services requests to him or her, and trust them to prioritize the requests that fit into our staff capacity and strategic planning. Our manager has been great at this. (7)

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theonollert.bsky.social•81 days ago

This request fit into the Town's "Vision Zero" commitment to eliminating traffic fatalities. So staff got to work. Fast forward, and we get that nice email. Of course, most of our decisions don't satisfy everyone. This one is no exception! (8)

theonollert.bsky.social•81 days ago

We can usually learn something even when people object to our choices. For example, the neighbor unhappy about the traffic calming called attention to a blind turn that we might be able to make safer! (9)

theonollert.bsky.social•81 days ago

That's what our strategic plans are for. Our actions have to be consistent with a vision that we articulate and formalize by voting on policy. Staff does community outreach year round, our inboxes are always open, and every two years, voters tell us how they *really* feel. (10)

theonollert.bsky.social•81 days ago

Elected officials and government employees - civil servants - work towards a great American ideal: a safe, free, healthy, and prosperous public. Sometimes that means big stuff, like tackling healthcare and public schools and retirement and taxes and post offices. (11)

theonollert.bsky.social•81 days ago

Sometimes, it means making one road a little safer.

When you're in it to help people, it is noble to serve. Our staff model that honor and duty every day, and it's my privilege to try to live up to it. I'm grateful for their example. (12)

theonollert.bsky.social•81 days ago

So, here's my promise to you: I'm not going to just bring you the protestations of a Democratic city councilman complaining about Republicans and Trump for the next two years. We deserve more than that. That's why I'll keep bringing you stories of how government works. (13)

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