I never understood the "the game design is shit because you need a wiki to play it" angle
Games used to come with a guidebook with the CD
Games used to come with a guidebook with the CD
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but I think the fromsoft NPC design is for the most part fine.
Losing out on quests and experiencing stories because you didn't pay enough attention is normal, and perfectly fits into many fromsoft games.
Or I'd follow a wiki perfectly and for some reason the NPC wouldn't show up
Then I'd do random things until it magically progressed