Not only do I feel for Neil Gaiman's victims, I also feel for all the people in publishing right now who have to work on his stuff in order to keep their jobs and make the rent. So many people make books happen--in publicity, marketing, school and library, editorial, production...all down the line.
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And then... there's a betrayal. You trusted this person. Disillusionment. And a shame of sorts that you connected to a monster.