It honestly feels like video games might be the the last industry to internalize the "there's a particular brand of asshole that loves the stuff you make, do not cater to them specifically" lesson. Which is ironic since this is where it's clearest.
Gamergate happened two years after Disney bought Star Wars and I don't think that's a coincidence. Ultimately they're different aspects of the same problem, involving exactly the same assholes.
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https://youtu.be/p0g3DEvvCfc