It’s crazy what’s going on in the Garmin sportwatch world: they updated an essential file that gets downloaded to devices at every sync (not sw update, just a simple activity or similar sync!) and throws the device into a reboot loop, rendering it unusable. 🧵
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1️⃣ COMMUNICATE
2️⃣ MITIGATE
3️⃣ REMEDIATE
Let users know what’s happening, help them stop the bleed and then fix for good.