United Health Care sealed their own fate when they pissed off Luigi. All of their dirty deeds are now pouring into social media and I predict by years end, their current customers are going to bail to other companies.
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The vast majority of people do not choose their private healthcare company. Their HR person is hopefully find the best deals, but it's not a pick-and-mix within any company offering benefits.
This is a critical feature of the broken American system. Workers seeking better pay and working conditions have to weigh that against the uncertainty and risk of interruption in their and their families' access to healthcare.
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