chrisgrahamuk.bsky.social - Profile | ThreadSky | a Reddit-style client for Bluesky

Why are some people underrepresented in patient experience research - and what can we do about it? Our (@pickereurope.bsky.social) new paper describes five key barriers to representation - and offers suggestions on reducing these. Full, free paper at 👉 bit.ly/PatientFeedb... 📖 #PatientExperience

submitted 46 minutes ago • 0 comments

Why are some groups underrepresented in patient experience measures? There's more to it than non-response. Really happy to have this paper published. I'm biased but understanding & improving representation strikes me as crucially important to make the most of patient feedback. #PatientExperience

submitted 20 hours ago • 0 comments

A valuable report from @healthwatchengland.bsky.social today, showing that many people experience poor NHS care but don't complain. We need a far simpler, better integrated system for complaints across the NHS - at present it is far too difficult for patients to know how to complain and to whom.

submitted 31 days ago • 0 comments

Making a complaint is a right enshrined in the NHS Constitution. Yet, our new research shows people have low confidence in the NHS complaints system and struggle to navigate it. This prevents them from complaining if they get poor care. Find out more www.healthwatch.co.uk/news/2025-01...

submitted 32 days ago • 0 comments

I exited the year in a post of a trio of newer papers so heres a few of the older ones... We used maps to help tailor services to local needs in a quality improvement project that boosted therapy referrals for psychology Https://doi.org/10.1093/pubmed/fds071

submitted 37 days ago • 1 comment

📢This morning, the government announced the Elective Reform Plan, which outlines a strategy to reduce the backlog of patients currently waiting for assessment and treatment. Read our response here: bit.ly/ElectiveReformPlan #NHS #PatientExperience #PickerEurope #PersonCentredCare

submitted 52 days ago • 0 comments

All of statistics and much of science depends on probability — an astonishing achievement, considering no one’s really sure what it is. 🧪 www.nature.com/articles/d41...

submitted 70 days ago • 13 comments

Where did 2024 go? I'm sure it's only been a couple of months since I was writing about my highlights of 2023, but here we are...

submitted 69 days ago • 0 comments

📢Yesterday, the Government provided an update on its #PlanforChange, which includes a commitment to “Build an #NHS Fit for the Future”. @chrisgrahamuk.bsky.social, Group Chief Executive Officer at @pickereurope.bsky.social, has responded to the plan.👇

submitted 84 days ago • 1 comment

Very helpful reference list to tackle "Common statistical myths". Will now be saved in my favourites! 😊 #medstats #stats

submitted 84 days ago • 0 comments

▶️ NHS England is looking for two lived experience partners who use or who have recently used services in the NHS in England, or their carers. Aim of role is to help “strengthen the listening culture across the NHS and drive improvement”. 💴 Participation payment available. 📆 Closes: 08/12/24

submitted 91 days ago • 0 comments

Study Protocol Exploring how health inequalities are conceptualised and measured in patient experience surveys in acute care: a protocol for a scoping review hrbopenresearch.org/articles/7-74

submitted 91 days ago • 1 comment

The 2024 #NHS Maternity Survey, coordinated by @pickereurope.bsky.social, highlights ongoing issues in maternity care despite some improvements. Picker's Chief Research Officer, Jenny King, emphasises the need for continued efforts for high-quality, person centred care. 👉 bit.ly/2024MaternitySurvey

submitted 92 days ago • 1 comment

Squares with something I noticed a lot in my own work: if you wait a long time for care and the process of accessing it is frustrating /user-unfriendly, you are less likely to trust that the care is good when you finally get to it.

submitted 92 days ago • 1 comment

Very pleased that @katestakes.bsky.social is included as part of a very strong line up for this event in February 2024 - see bit.ly/Symposium2025 for further details

submitted 98 days ago • 0 comments

🚨 A new survey coordinated by @pickereurope.bsky.social for the Care Quality Commission, reveals that long waits in #A&E and urgent care lead to poorer patient experiences. Responses highlight the need for better patient communication and support. Read more👉: bit.ly/UECSurvey2024

submitted 98 days ago • 1 comment

My organisation @pickereurope.bsky.social is now on Bluesky - please follow for news and research on person centred care and on understanding, measuring, and improving patient ad staff experiences #patientexperience #personcentredcare #healthresearch

submitted 98 days ago • 1 comment

The #CQC published the results of the urgent and emergency care survey today, which is managed, coordinated, and analysed by #Picker. Ahead of a difficult winter, the results highlight problems in patients' experiences in #UEC. More details in our press release below: #PatientExperience #UEC

submitted 98 days ago • 0 comments

“Patients are suffering the consequences of a system that is in crisis, while staff continue to shoulder the burden of delivering effective and safe care in these conditions." RCEM's President responds to CQC's Urgent and Emergency Care survey. Read more here - tinyurl.com/3ypeesvh

submitted 99 days ago • 0 comments

V useful thread on the CQC’s UEC survey published today. Aligns with the concerns we continue to hear from patients about poor waits for emergency care. As with so many other areas, some relatively small changes to improve waiting for individuals could significantly improve overall experience

submitted 99 days ago • 0 comments

CQC have published the 2024 urgent & emergency care experience survey - see www.cqc.org.uk/publications... for full results. Headlines: - Long waits associated with worse experiences of care across the board - Poor experience of communication, involvement, etc More below: 🧵 #patientexperience

submitted 99 days ago • 1 comment

NHS patient experience watchers: CQC's national urgent and emergency care survey publishes tomorrow at 9.30am. Keep an eye on www.cqc.org.uk/publications... and nhssurveys.org for the details - and I'll be sharing my thoughts here during the morning. #patientexperience #UEC #NHS

submitted 100 days ago • 1 comment

I really like this. Cancer patients' experiences of administration are strongly associated with their overall experiences of care, so these details matter

submitted 100 days ago • 0 comments

We're pleased to announce that Siva Anandaciva has been appointed as Director of Policy, Events and Partnerships. Commenting on this, Sarah Woolnough said Siva is an 'authority on health and care' and will be a huge asset to the Fund. Find statement in full: kingsfund.org.uk/insight-and-...

submitted 101 days ago • 1 comment

Twitter is dead. Long live BlueSky. iandunt.substack.com/p/twitter-is...

submitted 105 days ago • 650 comments