What to measure: ▶️ Better (Quality): failure demand ▶️ Value (via OKRs): value is unique ▶️ Sooner (time to value and learning): lead time, flow efficiency ▶️ Safer (agile not fragile, mandatory controls): breaches of mandatory controls ▶️ Happier (customers & colleagues): e.g. NPS, eNPS #BVSSH

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